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Personalabs Privacy Policy

Personalabs of Florida, LLC (Personalabs) is a direct-to-consumer company that offers a full range of laboratory health screenings. PersonaLabs software ensures that each account is private and only accessible to the individual user.

PersonaLabs is committed to protecting the privacy of every person who visits the PersonaLabs website or offices so that each person will feel free to gather information, make inquiries/comments, choose services, and/or perform payment functions.

This privacy policy outlines the privacy standards used to ensure the security and confidentiality of your information. Below are details about how we safeguard the your personal information, and use the information you provide to us.

How We Safeguard Your Personal Information

When you create your PersonaLabs Account and order your tests, your personal information is protected by our cutting-edge technology.

When you pay for your tests, your financial information is encrypted through our secure server.

When you visit a LabCorp location, the professionals there will view your personal information for identification purposes, but the lab does not keep a record of this information and does not have access to your test results.

When your results are ready, you'll receive a discreet e-mail sent to the address you used when you created your account.

When you log back into your PersonaLabs Account, you can view your confidential test results on your private computer.

If you choose to sign up for special offers or other PersonaLabs communications, we will never share your information with anyone. 

Any personal information you choose to keep in your PersonaLabs Account is password-protected and accessible only to you.

Creating a PersonaLabs Account

Our website is available to the public to provide information on health issues.  In order to order tests and receive results, however, you need to create a private PersonaLabs Account with the following information:

  • Name
  • Phone Number
  • Gender
  • Mailing Address
  • Race (for possible study purposes only)
  • Email Address

You will choose a private password when you create your PersonaLabs Account, and may opt to use a public screen name.

Processing Laboratory Test Results

All lab test results are reviewed by a licensed physician and our board-certified Medical Director.

Laboratory test results will only be available online through our secure website.  You will be notified when your results are ready for viewing.

We are required by the U.S. government to report any findings that are abnormal and a threat to public health as defined by the Centers for Disease Control and Prevention (CDC). These results are used for epidemiologic purposes only, to study the disease.

If your test results for HIV, hepatitis, syphilis, or gonorrhea are positive, you may be contacted by the CDC. Any CDC representatives are legally bound to protect your personal information. No information will be released to your insurance company, your employer or any other persons without your authorization.

The CDC or your local health department can give you confidential guidance regarding treatment options in these cases.

HIPAA Compliance

PersonaLabs is fully compliant with United States HIPAA regulations, and goes beyond legal requirements to ensure the privacy of all protected health information.

The privacy rule includes safeguards for electronically transmitted and stored health information. It is designed to protect individuals but allows the disclosure of information needed for important purposes such as patient care and the protection of public health.
Click here for more information on HIPAA

And Remember: At Personalabs, Your Privacy is Our Priority.