Loyalty Program FAQs

You can earn reward points every time you place an order, register an account, and extra points during certain dates. Each dollar equals 1 point. The more you order the more points you win!

• Signing up
• Purchasing tests

• Login to your Personalabs secure patient portal
• Click “My Loyalty Points”
• Click on redeem loyalty points
• Once the loyalty points are redeemed, you will receive a coupon code to use as store credit

Your points will expire after 365 days.

• Login to your Personalabs secure patient portal
• Click “My Loyalty Points”
• View “Loyalty points balance”