The Quest patient service centers consist of a waiting room and several small specimen collection rooms. When you arrive at the lab, you will provide the attendant with your lab order containing your requisition number. If there are other people waiting, be assured that no one knows which test you are taking except the laboratory staff. The lab collects specimens for hundreds of types of tests at each of their collection centers.
Lab orders are valid for up to six (6) months from the date of purchase. If you do not use your lab order within this time period, it will expire, resulting in a $15 reactivation fee if you wish to reinstate your order.
If you need to buy a test that is not on the Personalabs website all you need to do is contact us, let us know what test you need and we will see if we can get it for you. We must seek approval from our Medical Director to add a test to our menu. Once confirmed, then the test is sent to finance for pricing and then uploaded to the site.
To reset your password please go to the login page and click the reset password link.
You will then be taken to a page to enter your email address to request a new password. An email will be sent to the address below containing a link to verify your email address.
To access your account please go to the top of the website and click sign in.
Login to your account.
You will find your lab orders and results in the patient portal.
Please use the patient ID as a reference when visiting a Quest or LabCorp patient service center.
Our services are designed for patients that reside within the US. There are several reasons for this – one is to make sure the appropriate physician reviews the order and, if necessary, the result. Also, in some cases, letters are sent to a patient informing them of their abnormal or critical result – it’s imperative that the patient receives these if sent. Lastly, there are issues with registry reporting, in case a patient tests positive for a reportable STD, or Zika.
If you are traveling to the USA you can still use the Personalabs service.
After you have placed your order you will be requested to supply us with some information so that we may create your lab order for you.
It is here that you need to provide us with an address in the state that you are getting tested. This is so we can get a Doctor’s order from a physician in that state.
You must provide us with an American telephone number but if you do not have one you can use ours. You must then provide us with your mobile or home phone in your country so that if there are any issues with your lab work we can contact you immediately.
Personalabs recommends you use their Location Finder to locate the nearest Patient Service Center in your area.
We are connected with Quest’s national hub, and joint ventures and partner sites such as SonoraQuest and the Nichols Institute are not connected with the national hub. Therefore, if you visit one of these locations, results may be delayed and may not be routed through our system as normal.
PSC Hold means “Patient Service Center” is pending. This means that the customer must use the lab order at a Quest Diagnostics Patient Service Center. Once a customer visits a Quest location, the PSC information will show on the results.
You are able to get tested as soon as the lab order with your requisition number is generated. Out of courtesy to the lab attendants, we suggest you arrive at least 30 minutes prior to lunch hours or close of business day.
In 2015, we signed a contract with Quest Diagnostics in order to provide our customers additional lab tests and locations to get tested. We provide you with the doctor’s order you need to get tested with Quest. You can visit one of Quest’s 2,300 locations to provide your specimen and results are sent directly to your secure Personalabs account.
Requisition refers to physician’s order/doctor’s order/lab order.
A physician order is an authorization for you to have lab testing performed. It’s similar to a doctor providing a prescription for medication. This step is needed because some states require that a licensed medical doctor authorize laboratory tests.
Nonreactive means a negative result. Reactive means a positive result.
No, we do not provide any free lab tests. We try to keep our prices as low as possible and provide discount codes so our customers can order their tests at affordable prices.
No, you will not be required to show an ID at the lab.
Personalabs is a lab management service. We provide customers with the ability to order a blood test online and once the order is placed, we provide them with a doctor’s order. You can print the order confirmation and then visit a lab. We work with Quest Diagnostics and LabCorp. A lab technician tests the specimen and sends the results back to the Personalabs system. Personalabs provide you with the results via your private account, which can be accessed anywhere with your email and secure password and pin. Personalabs gives their customers access to a symptom checker, doctor’s consultations and prescriptions for certain tests.
The office is open Monday-Thursday 8:30am-8pm, Friday 8:30am-6pm, Saturday 10am-4pm EST.
However, you can order tests online 24 hours a day, 7 days a week, and you will still get your lab order within 60 seconds of purchasing.
The hours of operation for the Quest/LabCorp Patient Service Centers vary by location. Please refer to our Location Finder for Quest/LabCorp hours of operation.
Personalabs is a very affordable solution for your lab testing needs as Personalabs is 70% cheaper than getting a lab test through your doctor or going straight to the lab. There are no hidden fees. The price you pay for your test covers the doctor’s order, your visit to the lab and your results.
Personalabs has a selection of over 300 blood tests which means the chances of you finding all the tests that you need are very high. Personalabs offers same day, direct access to lab testing through one of the nation’s leading laboratories in the United States – Quest Diagnostics. With Quest, you have access to 2,300 Quest Patient Service Centers and are not required to make an appointment.
Results can be available in as little as 24 hours depending on the test that you have ordered. Your results are private and only for you, you choose what you do with them.
Personal is our first name and we take pride in providing excellent personalized service to our customers.
After you order and pay for your test online, you can go to one of Quest or LabCorp’s Patient Service Centers to have your blood drawn or specimen collected. Use our Location Finder to find one that’s convenient. Before visiting a lab, you’ll need to pay for your order online and receive a confirmation lab order. Remember to take your lab order to the lab with you.
Getting tested with Personalabs is simple: order your test through our website, visit a lab, then view your results online. Here’s a detailed breakdown of the first step in the process, ordering your test: