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Loyalty Program FAQs

What is Personalabs Loyalty Point Program?
You can earn reward points every time you place an order, register an account, and extra points during certain dates. Each dollar equals 1 point. The more you order the more points you win!
How can I win loyalty points?
  • Signing up
  • Purchasing tests
How will I use my loyalty points?
  • Login to your Personalabs secure patient portal
  • Click “My Loyalty Points”
  • Click on redeem loyalty points
  • Once the loyalty points are redeemed, you will receive a coupon code to use as store credit
Will my loyalty points expire?

Your points will expire after 365 days.

How will I see my Personalabs loyalty reward points?
  • Login to your Personalabs secure patient portal
  • Click “My Loyalty Points”
  • View “Loyalty points balance”

How can we help?