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Test & Lab Testing FAQS

Does Personalabs offer lab testing on animals?

Unfortunately, Personalabs is unable to provide testing for animals. The lab we partner with will not accept any non-human specimens.

Can I get the results of each test I order on a separate report?

All tests which are on the same order will have results on the same report. If you require your test results to be on separate reports, please order and pay for them separately. The lab will be unable to separate results for tests which are ordered together.

Should I continue to take my medication before being tested?

Please consult with your prescribing physician regarding any potential drug interactions.

How much blood can be taken per visit?

Pursuant to Quest protocol, 150ml maximum blood can be taken per visit.

What do I do if I order a stool sample?

You would need to visit the nearest Quest Patient Service Center with your lab order, pick up a stool kit provided by Quest, collect the stool sample at home and return the sample to the same Quest PSC originally visited.

How can I place an order for the same test?

Unfortunately, we are unable to generate one order with more than one of the same test. If you wish to place an order for the same test, you are required to place separate orders.

What if I can't give blood from my arm vein and need to give blood from my leg?

As long as it’s not a femoral stick (injection of the upper thigh groin area that only a doctor can perform), phlebotomists may draw patients through their ankles with a butterfly stick. Please contact our customer service agents to contact the Quest Patient Service Center you plan on visiting so they can confirm that site will do an alternate draw.

Even though I do not have symptoms can I still have a STD?

Yes. Some STDs do not have symptoms, which is why it is important to get checked regularly for STDs, especially if you’ve had unprotected sex or multiple sex partners.

Do you offer tb tests?

Yes. We offer the gold Quantiferon test. We do not offer the TB skin test, you can contact your local health department to discuss a TB skin test. The benefit of the QFT-Gold is that it is excellent sensitivity and you only need to have your blood drawn once. With a skin test, you would need to go back for a second sample and the process includes a painful scratch test.

What is a lab test?

It is a health screening that can show health issues that may have gone unnoticed. It is a great way to see issues before they arise.

Difference between IgM and IgG?

IgM – It is the first or primary immunoglobulin produced following exposure to an antigen.

IgG – This antibody is widespread in the body, it provides long-lasting defense against most bacterial invasions and other antigens.

Do I need a doctor's order?

No, we provide the doctor’s order as part of our service. That is why you must provide us accurate information when placing your order.


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We now offer pharmacy discounts through our PersonalabsRx platform.

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